Canada’s Knowledge Network on Air with Imagine Playout Automation System

Canada’s Knowledge Network on Air with Imagine Playout Automation System
April 27, 2021 Betty Osborne


[TORONTO, April 26, 2021]


Public broadcaster joins the many commercial media companies worldwide relying on Versio and ADC

Knowledge Network, the public educational broadcaster in British Columbia, Canada, has upgraded its playout facility near Vancouver with a future-proof, software-based channel creation solution based on Imagine Communications’ widely deployed Versio™ integrated playout platform and ADC™ automation.

Publicly funded and commercial free, Knowledge Network broadcasts and streams local and international content 24/7, offering a mix of documentaries, arts and culture, prime-time dramas, and children’s programming watched by over a million viewers each week. When the broadcaster’s existing automation system reached end of life, Knowledge Network seized the opportunity to update its playout operations to a flexible, software-based solution that could meet current workflow requirements and easily add new functionality as their business evolves.

Knowledge Network surveyed the market and ran proof-of-concept trials for three systems before choosing Imagine’s Versio solution, an integrated playout platform that can be deployed on-premises, in the cloud or in a hybrid environment. By implementing the latest software-based playout solutions, Knowledge Network was able to replace 22 pieces of hardware with nine ― at a fraction of the cost of the legacy build.

“We were looking to replace our aging playout system with a reliable solution that had a roadmap for continued development and a responsive support network,” said Oliver Eichel, director of broadcast technology and IT at Knowledge Network. “Imagine’s in-depth understanding of broadcast workflows and continuous development of their product lines, including special features that we requested, gave us confidence to make this transition. The Imagine team provided exceptional support throughout the entire implementation process ― from planning to commissioning, to go live.”

An important factor in the choice of the Imagine solution was the ability to easily integrate Versio and ADC with existing and newly implemented technologies, including Knowledge Network’s BroadView traffic software. Integrating with more devices and business systems than any other automation product, the widely used ADC system helped ensure a seamless workflow environment.

“Moving to a streamlined, integrated playout architecture has enabled us to handle complex workflows with fewer manual interventions,” Eichel said. “For example, we typically have to invest extra hours and manpower to transition during biannual time changes. But with the Imagine system, this year’s move to Daylight Savings Time was seamless.”

Because Knowledge Network uses interstitial programming such as promos and snipes to fill the gaps between most shows, dynamic graphics capabilities were another key consideration in the choice of a new playout system. Versio Graphics provides web-based tools to embed complex instructions into a graphics file, allowing operators to easily maintain the network’s strong identity through dynamic branding with no need for specialist staff and technology.

The new system needed to be fully redundant and incorporate local storage for up to seven days of programming content, graphics creation and channel branding. Again, Imagine solutions met the requirements, with Nexio Motion™ asset management software ensuring the correct content is loaded onto the Versio instances in plenty of time for scheduled playout.

“We are excited to welcome Knowledge Network to the worldwide family of broadcasters who rely on the proven combination of Versio and ADC for secure, flexible, dynamic playout,” said Glodina Lostanlen, chief sales officer at Imagine Communications. “Versio has become the industry’s playout platform of choice by delivering tiered solutions to fit any budget and all channel creation needs ― whether you’re planning an infrastructure refresh or making the transition from SDI to IP or the cloud.”

As one of only two English language provincial broadcast networks in Canada, Knowledge Network is delivered by satellite and direct connect fibre to British Columbia cable systems as a basic, must-carry service. It is also available in Canada for free via apps designed for iOS, Android, Apple TV, Roku and Samsung, and video on demand via its website. The station’s ratings are consistently in the top three by market share.

The installation was completed through Imagine’s channel partner, Applied Electronics.

For more information about Imagine Communications’ products and solutions, please visit


About Imagine Communications
Imagine Communications empowers the media and entertainment industry through transformative innovation. Broadcasters, networks, video service providers and enterprises around the world rely on our optimized, futureproof, multiscreen video and revenue enablement solutions every day to support their mission-critical operations. Today, nearly half of the world’s video channels traverse our products, and our software solutions drive close to a third of global ad revenue. Through continuous innovation, we are delivering the most advanced IP, cloud-enabled, software-defined network and workflow solutions in the industry. Visit for more information, and follow us on Twitter @imagine_comms.